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Celebrating its 41st anniversary in 2011, Samsung SDI declared a new vision, “Smart Solution for a Green World,” for another leap forward and for the preparation of a new decade. It also announced a new corporate culture “So Good Company” to realize this vision. “So Good Company” means a good company providing benefits to stakeholders including shareholders, customers and suppliers and contributing to society as a whole. It is the foundation for realizing the new vision and to becoming an eco-friendly and clean energy solution company which contributes to the earth and helps provide a better life for humankind. “Communication” is at the center of the core values for internalizing such a new corporate culture. Communication is the beginning of an effort to share various values across the economy, society and the environment and to grow mutually among Samsung SDI and its stakeholders. Our major stakeholders include customers, shareholders, investors, employees, suppliers, industrial organizations, expertise groups, civic groups and the local communities where Samsung SDI is located. We identified the major stakeholder groups based on our annual review of stakeholder engagement as well as internal discussion. Samsung SDI listens to the voices of its stakeholders through various channels and is always ready to cooperate with them. Thus it fulfills its responsibility as a conscientious member of society.


Samsung SDI makes every effort to communicate broadly with stake-holders through channels tailored to the needs of each stakeholder group as well as a VOC system on the company website. For sustain-ability issues, we receive stakeholder’s views via sustainability menu on our homepage, phone (+82-31-8006-3366), e-mail (sustainability@samsung.com) and a feedback survey (Listening to You). We actively respond to inquiries and surveys regarding Samsung SDI’s sustainability issues. Moreover, the ‘Discussion Body on Sustainability Management Com-munication’, comprised of officers in charge of major stakeholders, has been regularly operating to monitor work and sustainability issues raised by stakeholders. We plan to improve the processes for more systematic management of sustainability issues and to reflect the voices of stake-holders through reporting to the executives and inside sharing in 2011.


Samsung SDI strives to integrate and operate what it has communicated and promised with stakeholders into management system.
Stakeholders communication is exercised in gear with the management cycle of PDCA (Plan-Do-Check-Action).Samsung SDI implements the company wide strategies and establishes communication plans by analyzing and measuring the outcomes. Samsung SDI identifies issues, grasps priorities, constitutes engagement programs, communicates with stakeholders and gives its commitment.
Such are reflected again upon strategy establishing process of the company. Samsung SDI is making efforts in order to operate stakeholders communication process integrated at the company wide level, besides departmental and functional specific communication channels.
