

As a corporate citizen, Samsung SDI has evolved with its stakeholders and their participation. We are making every effort to shape Samsung SDI into a “Good Company” that works together with its stakeholders through fair processes and delivers benefits and enjoyment to all members of society. Our stakeholders both provide and receive a wide range of economic, social and environmental values. They also influence and are influenced by our business activities. Our major stakeholders include customers, employees, shareholders and investors, suppliers, government, industrial/academic organizations and NGOs, and local communities. We identified the major stakeholder groups based on our annual review of stakeholder engagement and internal discussion. Our plans for 2010 include the efficient operation of diverse stakeholder channels and enhancing processes to manage sustainability issues in a systematic manner. We also plan to set up an internal consultative body for stakeholder engagement comprising related individuals. Our intent is to incorporate diverse stakeholder opinions in our business activities to promote sustainability.

The road to building a “Good Company” begins with stakeholder communication. Samsung SDI pursues constant communication with stakeholders through diverse channels. Along with a VOC system on the company website that is accessible to all persons at any time and any place, we maintain channels tailored to the needs of each stakeholder group. For sustainability issues, we receive stakeholders’ views via the phone(+82-31-8006-3366), email(sustaina-bility@samsung.com) and feedback survey(Listening to You) on the sustainability homepage. Stakeholders are encou-raged to submit queries and take part in our surveys.


Samsung SDI strives to integrate and operate what it has communicated and promised with stakeholders into management system.
Stakeholders communication is exercised in gear with the management cycle of PDCA (Plan-Do-Check-Action).Samsung SDI implements the company wide strategies and establishes communication plans by analyzing and measuring the outcomes. Samsung SDI identifies issues, grasps priorities, constitutes engagement programs, communicates with stakeholders and gives its commitment.
Such are reflected again upon strategy establishing process of the company. Samsung SDI is making efforts in order to operate stakeholders communication process integrated at the company wide level, besides departmental and functional specific communication channels.
